Returns & Exchanges
At Methodical Coffee, we strive for perfection in every roast; however, due to the perishable nature of coffee, we cannot accept returns on roasted beans. If you are dissatisfied with your order or have issues with brewing equipment, please contact us within 30 days for a resolution.
Review Policy
Ensure your item is eligible for return; coffee beans are non-returnable, but brewing equipment and apparel must be in original, unused condition.
Contact Support
Email our customer experience team with your order number and a brief explanation of the issue to receive a return authorization.
Package Your Item
Securely pack the items in their original packaging and include the packing slip or a note with your order details.
Ship and Refund
Drop off your package at the designated carrier; once received and inspected, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing