Frequently Asked Questions
Everything you need to know about our roasting process and your order.
How soon will my coffee be shipped after roasting?
We roast our coffee to order Monday through Friday. Most orders are shipped within 24 to 48 hours of roasting to ensure you receive the freshest beans possible.
Do you offer a coffee subscription service?
Yes, we offer flexible subscriptions that allow you to receive your favorite blends or single-origin rotations on a schedule that works for you, with the added benefit of a discounted rate.
Can I return coffee if I don't like the flavor profile?
As coffee is a perishable food item, we cannot accept returns on roasted coffee. However, if there was an error with your order or damage during shipping, please contact us and we will make it right.
Do you provide pre-ground coffee or only whole bean?
While we recommend purchasing whole bean for maximum freshness, we are happy to grind your coffee for you. Simply select your preferred grind size (Drip, Espresso, or French Press) on the product page.
Where does Methodical Coffee source its beans?
We source our beans through direct trade relationships and trusted importers who prioritize ethical farming practices and sustainable wages for coffee producers globally.
How should I store my coffee to keep it fresh?
We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can negatively impact the delicate flavor profile.